Privacy Policy

What information is required from you?

In order to keep your personal information secure, we require you to provide only the basic details when registering on our website. Those details include your e-mail address, phone number, first and last name, and location (country). Your phone number as well as your first and last names can be made invisible for your chosen writer. Our company guarantees to keep your private info secure and never share it with the third parties.

Why do you need this information?

We need this information for a couple reasons. Mainly it is for your own convenience when using this service:

To understand you better. Your orders are stored in your account, and knowing your personal information will ensure your needs are accounted for in the most efficient manner.

To make the service better for you. Your experience tells us a lot about what works and what can be improved on our website. Your feedback helps significantly and makes it possible to meet and exceed your expectations.

To deliver the service. We guarantee that under no circumstances your personal information will be revealed, sold or shared with other companies without your permission. The information is needed mainly to facilitate the delivery of the orders.

To update on important information. E-mail and phone number are both fantastic means of prompt communication. We need to know that we can contact you in case of any questions or clarifications. It will help us solve any issues and provide you with the needed answers better and faster. Thus, you should never worry about not having the full information. We never send spam to your mailbox. You are only notified of things you really need to know.

How can I be sure that my information is secure?

We use a 100% safe system. Our company developed a protected and secure server which stores the information safely. Your details are always run through Secure Socket Layer (SSL) system, and afterwards coded in our database, so only the people who go through a confidentiality screening procedure will be able to get it.

Do you use Cookies?

Cookies are the files transferred to hard drive of your computer to get some basic information from you, such as browser, location etc. The reason why we use cookies is that they help us better understand how to provide high-quality services and make you satisfied with our performance. The Cookie files can be used only in case of your consent.

Do you have Children Privacy Protection?

Our services are only available for people over 13 years, as agreed with COPPA (Children Online Privacy Protection Act).

Is there a possibility that my information be shared with the third parties?

It is not possible. Your personal information is well-secured, and only the authorized personnel can access it. The only reasons for the information to be shared include legal issues or the matters related to the protection of company’s rights and strengthening company’s policies.

You can be sure that personal information is never used for promotion, surveys, analysis etc.

Privacy Policy refers only to online data

The privacy policy deals only with the information gathered online. It does not include protection of the data collected offline.

Terms and Conditions

The Terms and Conditions of our company are available for you to check, so you can get more familiar with the liability restrictions governing the provision of our website services.

Consent of customer

Using our service, you agree with the Privacy Policy concerning the information received through the online website.

Changes to Privacy Policy

If we decide to change the policy, the updates will appear on this page. The last modification was performed on March 13th, 2017.

If something is not clear for you and you have any questions, do not hesitate to contact our customer support team 24/7 about clarifications!